How It Works:
Simple as 1-2-3

Getting your home protected and serviced has never been easier. Our streamlined process gets you from breakdown to repair in hours, not days.

Same-Day Service

Most repairs scheduled within 24 hours

Low Deductibles

We focus on service, not costs

Licensed Contractors

Vetted professionals you can trust

The ServiceOne Process

1

Sign Up & Get Protected

Choose your plan and get instant coverage for all your home systems

2

Call When You Need Help

Report your issue and we'll connect you with a trusted contractor

3

Get It Fixed Fast

Professional repair with guaranteed satisfaction

Ready to see how simple home protection can be?

Detailed Step-by-Step Process

Here's exactly what happens from the moment you sign up to when your repair is complete.

Step 1: Sign Up

Choose Your Plan & Get Protected

Select the perfect plan for your home type and size. Our simple online process takes just 3 minutes, and your coverage begins immediately.

Choose from 3 plan options
Instant coverage activation
No waiting period

What You'll Need

  • • Basic home information
  • • Preferred payment method
  • • Contact details
  • • System/appliance details

Multiple Ways to Contact

  • • Call our 24/7 hotline
  • • Use our mobile app
  • • Submit online request
Step 2: Call for Service

Report Your Issue 24/7

When something breaks down, simply contact us anytime. Our customer service team will gather details about the issue and verify your coverage.

Available 24/7, even holidays
Immediate coverage verification
Quick issue diagnosis
Step 3: Contractor Assignment

We Connect You with a Pro

We'll match you with a vetted, local contractor who specializes in your specific issue. Most appointments are scheduled within 24 hours.

Licensed & insured contractors
Local professionals
Flexible scheduling

Quality Assurance

  • • Background checked
  • • Skilled in your specific issue
  • • Highly rated by customers
  • • Fully bonded & insured

What's Included

  • • Diagnosis & repair
  • • Quality parts & labor
  • • Clean-up after work
  • • Warranty on repairs
Step 4: Professional Repair

Get It Fixed Right

Our contractor arrives with the necessary tools and expertise to diagnose and fix your issue. All work is guaranteed and performed to the highest standards.

Professional diagnosis
Quality parts & materials
Guaranteed workmanship
Step 5: Completion

Pay & Enjoy Peace of Mind

Once the repair is complete, you pay only the small service fee. We'll follow up to ensure you're satisfied and everything is working perfectly.

Low service fee only
Follow-up quality check
Satisfaction guarantee

Service Fees

  • • Essential: $150
  • • Complete: $120
  • • Premium: $95
  • • No hidden charges

ServiceOne vs Traditional Warranties

See how our streamlined process compares to the frustrating experience of traditional home warranties.

Traditional Warranty Process

Complex, time-consuming, and frustrating

1

Navigate Multiple Providers

Figure out which of your multiple warranty providers covers what system

2

Call During Limited Hours

Wait for business hours to contact customer service

3

Wait for Coverage Decision

Spend days waiting to find out if your issue is covered

4

Get Random Contractor

Assigned to whoever is available, regardless of quality

5

Pay Hidden Fees

Discover unexpected charges, markups, and deductibles

ServiceOne Process

Simple, fast, and transparent

1

One Plan, Everything Covered

All your home systems protected under one comprehensive plan

2

Call Anytime, 24/7

Get help when you need it most, even nights and weekends

3

Instant Coverage Verification

Immediate confirmation and contractor scheduling

4

Vetted Local Professionals

Licensed, insured contractors with proven track records

5

Transparent Pricing

Just one low service fee, low deductibles or hidden costs

Time to Resolution Comparison

Traditional Warranty

5-7
Days Average

Multiple phone calls, coverage disputes, contractor delays

ServiceOne Warranty

24
Hours Average

One call, instant approval, same-day service available

See How It Works in Real Life

Real stories from real customers who experienced our simple, fast process firsthand.

AC Breakdown in Summer

Phoenix, AZ • July 2024
1
8:00 AM: Jennifer's AC stopped working during a 115°F heatwave
2
8:05 AM: Called ServiceOne, coverage verified instantly
3
11:30 AM: Licensed contractor arrived with necessary parts
4
6:45 PM: Dishwasher repaired, paid $150 service fee

"The whole process was so simple and straightforward. Fixed the same day!"

— Jennifer M., Complete Plan

Water Heater Emergency

Denver, CO • March 2024
1
6:00 PM: Mike's water heater started leaking on a Friday
2
6:15 PM: Called ServiceOne after hours, got immediate help
3
9:00 AM: Saturday morning, plumber arrived with replacement
12:00 PM: New water heater installed, paid $120 service fee

"Even on weekends, they had someone there. No other warranty company does that!"

— Mike R., Complete Plan

Dishwasher Malfunction

Orlando, FL • January 2024
1
3:00 PM: Sarah's dishwasher stopped mid-cycle, water everywhere
2
3:10 PM: Used ServiceOne app to report issue with photos
3
5:30 PM: Appliance repair specialist arrived same day
4
6:45 PM: Dishwasher repaired, paid $150 service fee

""The whole process was so simple and straightforward. Fixed the same day!"

— Sarah K., Essential Plan

Our Process Delivers Results

Real performance metrics from thousands of service calls

87%
Same-Day Service
18min
Average Call Time
96%
First-Call Resolution
99.2%
Customer Satisfaction

Ready to Experience This Simple Process?

Join thousands of homeowners who've discovered how easy home protection can be. Get started in just 3 minutes.

Instant Coverage
24/7 Support
No Contracts
100% Guarantee